About Profit Isle

Profit Isle is defining a new category: the Profit Operating System. Most companies rely on financial reports built on averages that hide where profit is truly made or lost.

We capture and align data at the transaction level to reveal true net profit across customers, products, and channels. Our platform turns profit insight into action—so leaders can identify and reduce profit drains, optimize performance, and drive profitable growth. We bring an AI-enabled approach to finance and business leaders in large, complex organizations who must meet their profit and growth targets despite today's ever-changing environment.

Role Overview

As an Implementation Manager, you will own the planning, coordination, and delivery of customer implementations from initiation through successful implementation and launch. This includes developing and managing project plans and timelines, coordinating resources and dependencies, tracking milestones and deliverables, proactively managing risks and blockers, and driving accountability across both customer and internal teams.

In addition to strong project execution, the role requires the business and financial acumen to understand how each customer operates and lead the business-facing conversations that shape the implementation. You will work closely with customer Finance, business, IT, and data stakeholders, asking thoughtful, probing questions to surface the business context behind their data and ensure important definitions, relationships, and exceptions are understood. Partnering closely with Profit Isle's Implementation Engineering and Data Engineering teams, you'll ensure that customer business context informs implementation decisions while maintaining alignment, clear communication, and momentum throughout the implementation.

Core Responsibilities

Implementation Leadership: Manage customer implementations end-to-end, owning project plans, milestones, dependencies, customer engagement, cross-functional coordination, and successful delivery.

Business Discovery: Quickly develop a strong understanding of each customer’s business model, organizational structure, financial processes, reporting practices, and intended use of Profit Isle.

Mapping Readiness: Lead the business conversations required to inform accurate data mappings, uncovering critical relationships and exceptions across customers, products, business units, channels, cost centers, revenue, and costs.

Cross-Functional Orchestration: Coordinate customer Finance, IT, data, and business stakeholders with Profit Isle’s Implementation Engineering and Data Engineering teams, ensuring clear ownership and timely execution of every dependency.

Risk, Accountability & Communication: Anticipate ambiguity, risks, and blockers before they affect delivery. Drive decisions and accountability while giving customer and internal executives clear visibility into progress, readiness, risks, and required actions.

Implementation Excellence: Strengthen Profit Isle’s implementation methodology by identifying recurring challenges and improving the processes, templates, documentation, and AI-enabled tools that reduce time-to-value as the company scales.

What We’re Looking For

Implementation Leadership: 3–6 years of experience managing complex customer-facing implementations, enterprise technology projects, or professional services engagements, with the ability to independently manage multiple concurrent workstreams and stakeholders.

Business & Financial Fluency: Strong understanding of how enterprise businesses operate and how customer, product, revenue, cost, margin, and organizational structures affect financial analysis and data interpretation.

Curious Problem Solver: You ask probing questions, challenge assumptions, and resolve ambiguity, inconsistencies, and gaps before they become downstream implementation problems.

Influence Without Authority: You communicate confidently across Finance, business, technical, and executive stakeholders and can drive commitments, decisions, and progress across teams you do not directly manage.

Structured in Ambiguity: You bring sound judgment, organization, and follow-through to an evolving environment with limited established process. You are enthusiastic about using AI and new approaches to improve implementation execution.

Experience with SaaS or enterprise technology is required. Experience supporting FP&A teams, business unit leaders, complex financial data environments, or scalable implementation methodologies is strongly preferred.

What You’ll Get

• Direct Customer Impact: Lead the work that turns complex enterprise data into trusted profitability insights and tangible business value.

• Ownership & Influence: Shape how Profit Isle delivers implementations and help build the operating model for a growing customer organization.

• High-Output Culture: Join a team that values curiosity, accountability, practical problem-solving, and measurable customer results over corporate optics.